Many businesses have been forced to deal with unprecedented challenges due to the COVID-19 pandemic and resulting actions to combat the spread of the virus. Numerous companies closed completely, while others were forced into a modified operational pattern. Every change was performed quickly, as mandates were handed down from federal, state, and local governments.
Hospital Corporation of America (HCA) Case Study
MHO is a Godsend.” - David Franck, Senior Network Engineer, HCA
This is quite an extraordinary statement from an experienced corporate network engineer who is in charge of Internet and networking operations for a large medical corporation that spans two countries. And yet, concluding his testimony about how MHO handled HCAs networking and connectivity needs, this was his summary statement.
Topics: Customer Service, Uptime, Disaster Recovery, Business Internet, Connectivity, Internet Service Provider (ISP), Network Security, Internet Connection, Redundancy, Healthcare Providers, Case Study
An outage of any kind that causes downtime doesn't appear to cost much on the surface. It is the less obvious losses -- from productivity to reputation and beyond -- that form the true cost of a downtime incident.