Your internet connection is one of the most vital business decisions you can make. There's just no two ways about it; from video conferences to emails to research to even a cute cat video break, you need the right kind of internet connection. Getting the most out of internet providers, therefore, becomes crucial to overall operations. But what should you be looking for?
An outage of any kind that causes downtime doesn't appear to cost much on the surface. It is the less obvious losses -- from productivity to reputation and beyond -- that form the true cost of a downtime incident.
However, downtime can have many costs that users don't consider. The real costs of downtime aren't always measured in dollars and cents, but many of them can have an
What Might Have Been
A familiar concept to economists--though not always so familiar everywhere else--is
Downtime creates huge opportunity costs. When employees can't work thanks to a down network or application or anything else that experiences downtime, that business's employees are incurring
Another less quantifiable but still important cost of downtime is reputation. It's well known that more people will tell others about bad service than about good. A 2014
American Express study found that the number of people talking about bad service